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Bugs are a natural part of software development. A bug is something that doesn’t work as expected. A bug can be something that wasn’t already predefined and is not an enhancement.

Some edge cases are bugs that we didn’t account for in the initial implementation. Many projects use Rollbar, a service that automatically logs a bug ticket when there is an error in the code. This helps the team stay on top of bugs that could manifest in the front end. When a bug is logged by either someone on the team or Rollbar, a PM or engineer will triage the bug to decide on its level of criticality.

We can commit to bug tickets just like feature tickets in a sprint, but a non-critical bug that pops up mid-sprint typically gets worked directly after the commitment tickets have moved to “in review” or QA.